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I was so impressed that I gave his name and number to two of my friends. I never felt the least bit pressured and he was very patient with me. Barbara D, Springfield, OH Read more reviews
More about Jory
I have spent the last 10 years of my life focused on helping others through challenging times in their life, whether it be marriage issues, financial issues, or just simply helping to provide directions. In that same vein, I love what I am doing with eHealth: Providing Medicare beneficiaries a safe place to turn to get honest feedback, with unbiased recommendations, in a relaxed, no-pressure environment. I love taking something that can be incredibly overwhelming and making it relatively effortless. I walk people through the decision-making process so that they are confident in the plan they ultimately choose.
Three words that describe me:
Patient, understanding, and honest.
Favorite thing to do when not at work:
Work with families in planning their future.
Favorite place to visit and why:
Panama. I had an amazing time there, from snorkeling in the Atlantic Ocean to cruising through dirt roads in the jungle. Most amazing place there is an old pirate fort called Fort San Lorenzo. Amazing history in Panama.
What I like most about helping people find the right Medicare plan options:
Typically, when people call me, they are at the breaking point with their plan options. They have talked to several insurance companies and hear one thing, their friends are telling them another, and Internet blogs are saying something different. At this point, anyone would be confused and frustrated. What I find is most of these sources of information are all FEAR-based decision making. They are trying to scare you into a plan or scare you away from other plans. What I enjoy doing is explaining the options from a factual perspective. I explain how the plans work with Medicare, what the benefits are, and simply educate the beneficiary so he or she can make an educated decision. Because let’s face it: Every individual is different, and the plan that is working great for your friend might not be the right plan for you.
Sports team: the Seattle Seahawks
Movie: Seven Brides for Seven Brothers
Author: John Maxwell
Quote: E + R = O (Event + Response = Outcome) I believe if we decide what the outcome is what we desire, it won’t matter what life events get thrown at us. We just need to learn to respond to the event to get the outcome we want.
Medicare articles by Jory
What does a formulary in a Medicare Part D Prescription Drug Plan mean?
Medicare requires that every private insurance company approved to offer Medicare Part D Prescription Drug Plans provide a certain minimum level of coverage. However, the individual companies have some flexibility in deciding which prescription drugs they... Read more
Balance Exercises for Seniors
Falls are a serious issue for older people. According to the Centers for Disease Control and Prevention (CDC), one-fourth of all aging adults fall each year, and falling once increases your chance of falling again by 200%. How serious are falls? Over... Read more
A Caregiver’s Guide to Understanding Dementia
Are you a caregiver for a loved one with dementia? It may help to gain an understanding of this condition and learn how dementia is defined. What is dementia? The National Institute on Aging (NIA) defines dementia as "the loss of cognitive functioning –... Read more
What is the Treatment for Diabetes?
Diabetes is a disease where your body doesn't adequately control blood sugar (glucose) levels, because it doesn't produce enough of the insulin hormone or doesn't use the hormone efficiently, according to the National Library of Medicine. The National... Read more
Medicare Coverage of Diabetes
According to the Centers for Disease Control and Prevention (CDC), about 29 million Americans suffer from diabetes, or approximately 9.3% of the population (all ages in 2012). The Centers for Medicare & Medicaid Services (CMS) says that diabetes is a... Read more
Is My Doctor Covered by Medicare?
You may have concerns about finding a Medicare-approved doctor so you can maximize coverage, get help filing claims, and reduce your out-of-pocket expenses. Medicare Part B (medical insurance) covers medically-necessary services or covered preventive tests... Read more
Caring for Someone with Huntington’s Disease
According to the National Institute of Neurological Disorders and Stroke (NINDS), Huntington's disease (HD) is an inherited disorder that causes brain cells (neurons) to progressively break down. This means that the symptoms of Huntington's disease (HD) get... Read more
What is the Medicare Beneficiary Ombudsman?
Have you ever wanted to: File a complaint or grievance with Medicare Get help figuring out how your Medicare coverage will help pay for your medical costs Or get answers to other questions about the program? You're not alone. As a Medicare... Read more
What Are My Rights to a Fast Appeal?
If you are enrolled in a Medicare Advantage plan or Medicare health plan, you can ask for a fast appeal if you’re receiving Medicare services from a facility or health-care agency and you think your Medicare-covered services are ending too soon. Your right... Read more
Medicare Coverage of Colon Cancer
According to the Centers for Disease Control and Prevention (CDC), the risk of developing colon cancer increases dramatically as people age. More than ninety percent of patients were 50 years of age or older when they were first diagnosed. Besides age,... Read more
Does Medicare Cover Macular Degeneration?
If you are a Medicare beneficiary and have been diagnosed with macular degeneration, you will be relieved to know that Medicare may cover certain diagnostic tests and treatments for age-related macular degeneration. The drugs and services Medicare may cover... Read more
Does Medicare Cover Walkers?
Has your doctor or other health-care practitioner recommended you use a walker or other device to help you move around? If you are a Medicare beneficiary enrolled in Original Medicare (Part A and Part B), your Part B benefits may help with some of the costs... Read more
What Medicare Advantage Plans Does UnitedHealthcare Have?
If you are currently enrolled in Original Medicare (Part A and Part B), you may be interested in learning more about Medicare Advantage plans, which may cover Medicare benefits beyond the federal program. Unlike Original Medicare, Medicare Advantage plans... Read more
New to Anthem Medicare? Here’s What You Need to Know
Whether you are looking for Anthem Medicare Advantage plans, Anthem Medicare Part D Prescription Drug Plans, or Anthem Medicare Supplement (Medigap) plans, or if you've recently enrolled in an Anthem Medicare plan, here are some tips to help you... Read more
How Can I Find Healthcare Providers Who Accept Anthem Medicare Plans?
Are you enrolled in an Anthem Medicare Advantage plan or Anthem Medicare Part D Prescription Drug plan? You may be required to use providers and pharmacies who participate in Anthem's network in order to access plan benefits and minimize your... Read more
What Medicare Plans Does WellCare Offer?
Whether you're new to Medicare or exploring your coverage options, Wellcare offers a variety of Medicare plans to suit your needs. To start, it may be helpful to understand the different "parts" of Medicare and how they work together. The Medicare program... Read more
Is a Coventry Medicare Advantage Prescription Plan the Same as a Standalone Medicare Prescription Drug Plan?
If you're unsure about how Medicare Part D prescription drug coverage works with Coventry Medicare Advantage plans and other Coventry Medicare plans, you're not alone. Medicare prescription drug coverage is available under the Medicare program in two... Read more
Are My Prescription Drugs Covered by My Coventry Plan?
If you're a Medicare beneficiary who needs prescription drug coverage, it's important to make sure that the plan you enroll in covers your current medications, or your costs could be much higher. If you're currently enrolled in a Coventry Medicare Advantage... Read more
Is a Medicare Advantage Prescription Drug Plan from Humana the Same as a Standalone Medicare Prescription Drug Plan from Humana?
Understanding your coverage under the Medicare program is an important first step in understanding the benefits available through Medicare Prescription Drug Plans and Medicare Advantage plans from Humana. The Medicare program is divided into four parts:... Read more
How to Appoint a Personal Representative to Help File Your Appeals and Grievances
As a Medicare beneficiary, you have the right to request an appeal of decisions made by your Medicare health plan, or to file a grievance about the care or treatment you received from a Humana provider or other provider while you are enrolled in a... Read more
New to Aetna? Here’s What You Need to Know
If you've recently enrolled in an Aetna Medicare plan, this information will help you understand the enrollment process and how to get the most out of your new plan. When will I get information about my Aetna Medicare plan? After you enroll in a... Read more
Medicare Enrollment Periods (Infographic)
You can only enroll, disenroll, or make changes to your Medicare coverage during certain times, so it's important to know when those periods occur. Some Medicare enrollment periods take place when you're first eligible for Medicare. There are also periods... Read more
Does Medicare Cover Celexa?
Celexa (generic name: citalopram) is a type of antidepressant medication known as a selective serotonin reuptake inhibitor (SSRI), according to the National Institutes of Health's Medline Plus website. Generally, Original Medicare (Part A and Part B) include... Read more
Does Medicare Cover Hepatitis C Treatment?
Medicare covers a variety of diagnostic services, preventive care, and treatment options for beneficiaries with hepatitis C. According to the National Institutes of Health, hepatitis C is a viral condition that causes chronic inflammation in the liver. For... Read more
Does Medicare Cover Knee Braces?
Medicare Part B covers knee braces when medically necessary as it is considered to be durable medical equipment. To be covered, the brace must first be deemed medically necessary and ordered by your health-care provider. Secondly, the type of brace has to... Read more
Medicare and Dental Coverage Explained
Does Medicare cover dental services? If you’re wondering whether Medicare offers dental coverage, the answer is, “It depends.” Dental coverage is limited under Original Medicare, and you won’t be covered for most routine dental services. However,... Read more
Does Medicare Cover Stair Lifts for the Home?
Various types of durable medical equipment are covered under Medicare Part B. However, equipment and services primarily used for self-help, convenience, or personal comfort don’t fit into Medicare’s definition of medically necessary durable medical... Read more
What Is SilverSneakers?
SilverSneakers is an exercise program specifically designed for older adults with the goal of keeping you engaged and interested through fun and social activities. Enjoyable fitness activities may encourage older adults to stay healthier in the long... Read more
Does Medicare Cover HCTZ/Triametrene?
Original Medicare (Part A and B) typically doesn't cover prescription drugs that you take at home. Most of the time, you'd need a Medicare plan that includes prescription drug coverage to help you cover the costs of prescription drugs like triamterene and... Read more
Does Medicare Cover Elavil?
Original Medicare (Part A and B) does not typically cover prescription drugs like Elavil that you normally would take at home. However, you may be able to get your prescriptions covered if you enroll in a Medicare plan that includes prescription drug... Read more
Medicare and Viagra
Original Medicare, Part A and Part B, provides limited coverage of prescription drugs. Some drugs, like Viagra, aren't covered by Original Medicare. If you would like coverage for your medications, you can enroll in a Medicare Advantage Prescription Drug... Read more
Does Medicare Cover Aricept?
Aricept, or its generic form Donepezil, is a type of drug called an enzyme blocker. According to the Food and Drug Administration, this drug may be prescribed to treat confusion and dementia in Alzheimer’s patients. If you have Original Medicare (Part A... Read more
Does Medicare Cover Knee Replacement Surgery Costs?
Knee replacement surgery, along with hip replacement, are the most common types of surgery for those enrolled in the Medicare program, according to the Centers for Medicare & Medicaid Services. More than 400,000 Medicare beneficiaries had knee or hip... Read more
What to Do If You’re New to Medicare
I get a lot of calls from people who are close to turning 65 (or are already 65), asking what they need to do to get set up with Medicare. With so many options available to Medicare beneficiaries, it can be overwhelming - but once you understand your basic... Read more
Medicare and Veterans Affairs (VA) Benefits
If you have Veterans Affairs (VA) health coverage, you are not required to enroll in Medicare–but it may be a good idea to do so. Signing up for Original Medicare, Part A and Part B, will give you broader coverage when it comes to the doctors, hospitals,... Read more
Medicare Made Easy
Most people who are applying for Original Medicare (Part A and Part B) are learning about their Medicare coverage options for the first time. This includes individuals who are age 65 and older, as well as those under 65 who qualify due certain disabilities or... Read more
Medicare in Georgia
While shopping for Medicare in Georgia, Medicare.com can assist you with finding a plan that best suits your needs. First, you may want to learn what may be available in your state (however, availability of some Medicare plan options can vary from county to... Read more
Medicare in Illinois
Looking for Medicare insurance in Illinois can be easy with Medicare.com. Let us be your resource for all things Medicare. First, take a look at this overview of Medicare options for people living in Illinois. About Medicare in Illinois Medicare... Read more
Medicare Annual Election Period Cheat Sheet
This cheat sheet can help clarify some of Medicare’s basic information to help you understand the options available to you. Enrollment periods for Original Medicare These enrollment periods may be used to enroll in Original Medicare, Part A and Part... Read more
Medicare Enrollment Periods
If you’re new to Medicare, you may have a lot of questions about Medicare enrollment and when you can make changes to your Medicare coverage. The answer depends in part on the type of Medicare coverage you’re enrolling in: Original Medicare (Part A... Read more
Medicare Supplement (Medigap) Plans
Original Medicare, Part A and B, pays for many of your health-care services and supplies, but it doesn’t pay for everything. That’s why you may want to consider getting a Medicare Supplement plan, also called Medigap. Unlike Original Medicare, a Medicare... Read more
Customer reviews of Jory
Mr. Jory Cross could not have been more helpful. . He was extremely knowledgeable more so than anyone I have talked to. Based on the information he gave me I definitely will be getting back in touch with him. Thanks Jory!!!
Anonymous, Salem, OH
I wish all representatives and/or people that deal with seniors and the public was as patient and precise as Jory. He is a gem. Thanks for his kindness.
Anonymous, Detroit, MI
Jory was extremely polite and professional. I really didn't know anything about medicare plans and he answered all my questions and led me to the plan that I feel best suits me.
Anonymous, Hemet, CA
Jory was very helpful and provided me with information that I needed.
Female, 75, Ottumwa, IA
I HAD EXCELLENT SERVICE , COULDN'T BE MORE HAPPY.
Female, 66, Aberdeen, MD
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Have Jory help you choose the right plan for you, or set up an appointment to speak with him about your Medicare questions.