Jory Cross

Jory Cross

9.2 out of 10

customer rating (268 votes) ?

110 customer reviews for Jory

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Provided helpful information
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Clear and concise answers
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Courteous and respectful

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110 customer reviews for Jory

o o o o o
Provided helpful information
o o o o o
o o o o o
Clear and concise answers
o o o o o
Courteous and respectful

I was so impressed that I gave his name and number to two of my friends. I never felt the least bit pressured and he was very patient with me. Barbara D, Springfield, OH Read more customer reviews Read more reviews

More about Jory

I have spent the last 10 years of my life focused on helping others through challenging times in their life, whether it be marriage issues, financial issues, or just simply helping to provide directions. In that same vein, I love what I am doing with eHealth: Providing Medicare beneficiaries a safe place to turn to get honest feedback, with unbiased recommendations, in a relaxed, no-pressure environment. I love taking something that can be incredibly overwhelming and making it relatively effortless. I walk people through the decision-making process so that they are confident in the plan they ultimately choose.

Three words that describe me:

Patient, understanding, and honest.

Favorite thing to do when not at work:

Work with families in planning their future.

Favorite place to visit and why:

Panama. I had an amazing time there, from snorkeling in the Atlantic Ocean to cruising through dirt roads in the jungle. Most amazing place there is an old pirate fort called Fort San Lorenzo. Amazing history in Panama.

What I like most about helping people find the right Medicare plan options:

Typically, when people call me, they are at the breaking point with their plan options. They have talked to several insurance companies and hear one thing, their friends are telling them another, and Internet blogs are saying something different. At this point, anyone would be confused and frustrated. What I find is most of these sources of information are all FEAR-based decision making. They are trying to scare you into a plan or scare you away from other plans. What I enjoy doing is explaining the options from a factual perspective. I explain how the plans work with Medicare, what the benefits are, and simply educate the beneficiary so he or she can make an educated decision. Because let’s face it: Every individual is different, and the plan that is working great for your friend might not be the right plan for you.

Other Favorites:

Sports team: the Seattle Seahawks
Movie: Seven Brides for Seven Brothers
Author: John Maxwell
Quote: E + R = O (Event + Response = Outcome) I believe if we decide what the outcome is what we desire, it won’t matter what life events get thrown at us. We just need to learn to respond to the event to get the outcome we want.

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Medicare articles by Jory

What’s New about the Medicare Card in 2018?

If you have Medicare, you can expect to receive a new Medicare card. Between April 2018 and April 2019, the Centers for Medicare & Medicaid (CMS) will mail new Medicare cards to more than 60 million Medicare beneficiaries. Because this mailing is... Read more

Does Medicare Cover Arthritis Treatment?

Arthritis is a common concern of seniors. The Centers for Disease Control and Prevention (CDC) estimates that over 54 million American adults have arthritis. There are over 100 types. Here's a quick overview of the most common types, and information about... Read more

Heart Disease: Risk Factors and Symptoms

According to the Centers for Disease Control and Prevention (CDC), heart disease is the leading cause of death in the U.S. About a quarter of all deaths are due to heart disease, so it's important to recognize the symptoms of heart disease and know... Read more

Men and Hair Loss

Learn about the causes of male hair loss, how to prevent it, and what your treatment options are. Hair loss in men vs. women Both men and women can experience hair loss, but it may look different. According to the National Institutes of Health (NIH), the... Read more

Does Medicare Cover Sepsis?

Sepsis, which is potentially fatal, is the body's extreme response to infection. Sepsis causes system-wide inflammation injuring tissues and organs, according to the Centers for Disease Control and Prevention (CDC). Sepsis may progress to septic shock,... Read more

Is Alzheimer’s Disease Hereditary?

If someone in your family has Alzheimer's disease, it's normal to wonder if your chances of developing the disease are increased. According to the National Institute of Health, many human diseases have a genetic, or hereditary component. According to the... Read more

Does Medicare Cover Antibiotics?

What are antibiotics? Antibiotics are medications that kill bacteria in the body. Doctors may prescribe antibiotics to treat bacterial infections, according to the National Institutes of Health. Antibiotics: what kinds of infections are they used to... Read more

20 Healthy Activities to Try with Your Grandchildren

Some seniors find that caring for their grandchildren is both pleasant and rewarding. In fact, caring for your grandchildren may also be healthy. Research suggests that seniors who babysit grandchildren may lower their risk of developing Alzheimer’s disease... Read more

Does Medicare Cover Care in Religious, Nonmedical Health-Care Institutions?

What is a religious nonmedical health-care institution? A religious nonmedical health-care institution is a facility that provides nonmedical nursing items and services to people who need hospital or skilled nursing facility care but who choose to rely... Read more

The Opioid Epidemic: Protecting Your Loved One

According to the U.S. Department of Health and Human Services (HHS), 91 Americans die every day from an opioid overdose, meaning there are about 33,000 opioid deaths a year. According to HHS, drug overdose deaths are the leading cause of injury deaths in the... Read more

Does Medicare Cover a Heart Transplant?

Has a doctor recommend heart transplant surgery for you or someone you love? A heart transplant is a complicated procedure, but the good news is that your chances of survival are good, according to the Mayo Clinic. Knowing what to expect before and after... Read more

Does Medicare Cover Electrolysis?

Medicare typically does not provide coverage for electrolysis, a procedure that removes unwanted hair. Hair removal procedures, including electrolysis, are generally considered cosmetic procedures. Medicare excludes cosmetic treatment from coverage unless it... Read more

Does Medicare Cover a Dental Abscess

A dental abscess is caused by a bacterial infection in a tooth and, if untreated, can spiral from a painful toothache to potentially fatal septic shock. Learn how to identify and prevent a dental abscess and whether Medicare covers dental treatment for a... Read more

What to Do if Your Medicare Supplement Plan is Discontinued

If your Medicare Supplement plan has been discontinued, you may want to understand how this could happen and what you can do. Here's some information for you. Usually, Medicare Supplement (Medigap) plans are "guaranteed renewable." That means that even if... Read more

Are Generic Prescription Drugs as Effective as Brand Name Drugs?

Almost 90% of prescriptions filled in the United States are for generic drugs according to the Food and Drug Administration (FDA). Brand name drugs are released first and generic drugs are copies of them. For example, the generic version of the erectile... Read more

Does Medicare Cover Methadone?

What is Methadone? Methadone is an opioid (narcotic) used to relieve moderate to severe around-the-clock pain, according to the National Institutes of Health (NIH).  It's also used to treat addiction to opioid drugs such as heroin and prescription narcotic... Read more

Managing Health-Care Costs with a Medicare Supplement Plan

Managing health-care costs can be a huge source of stress for many Medicare beneficiaries. Learn how a Medicare Supplement plan may help with out-of-pocket costs so you can get the care you need while keeping medical expenses in check. Why managing... Read more

Can I Use Any Doctor with a Medicare Supplement Plan?

Some people worry about whether they'll be able to use the doctor of their choice, or any doctor they want, when they start getting Medicare benefits. If you buy a Medicare Supplement plan to work alongside your Medicare coverage, you may generally have a... Read more

Does Medicare Cover the Ensure Drink?

The Ensure drink is a brand-name for a nutrition shake which can be used as meal replacement or a meal supplement. According to, some Ensure drinks “are designed to provide complete, balanced nutrition to help people maintain or gain a healthy... Read more

What is Hospice Care?

It might comfort you to know that Medicare may cover hospice care if you or a loved one has a terminal illness – that is, if your doctor has determined that your condition won't improve and that your life expectancy is six months or less. Hospice care is... Read more

Taking Care of Medicare Billing When I’m Sick in the Hospital

It could be one of your worst nightmares: you're involved in a major car crash that lands you in the hospital for an extended period – perhaps in a coma connected to a respirator. Thinking about Medicare billing may be the last thing on your mind, but if... Read more

Smart Watch Features That May Help Improve Seniors Health

If you’re a senior considering buying a smart watch, you might be interested in the health and safety benefits it might provide. According to the NPD Group, a market research company, only about 5% of smart watch owners are 55+ but this doesn’t mean that... Read more

Medicare Part D: How Is It Funded?

The Medicare Part D prescription drug program is available to all 58 million Americans currently on Medicare, including seniors 65 and over as well as those under age 65 with disabilities or certain conditions that qualify them for Medicare coverage.... Read more

Do Medicare Advantage Plans Have Guaranteed-Issue Rights?

If you're interested in Medicare Advantage (Medicare Part C) but have pre-existing health conditions, you may be wondering whether your medical history may make it harder to find a plan – or whether you may have to pay more for coverage. Medicare Advantage,... Read more

Can I Be Turned Down for Medicare Supplement Insurance?

Medicare Supplement plans are sold by private insurance companies to work alongside your Original Medicare (Part A and Part B) coverage and help cover out-of-pocket costs such as copayments, coinsurance and deductibles. These plans could help you save on... Read more

Will Medicare Cover a Ramp to My Front Door?

If you or someone you love has mobility issues, you may want to install a wheelchair ramp to the front door to make it possible to avoid stairs. Unfortunately, if you are enrolled in Original Medicare (Part A and Part B), there is generally no coverage for a... Read more

Tips for the Long Distance Caregiver

According to the National Institute on Aging (NIA), if you live more than an hour from a person who needs care, you are engaged in long distance caregiving. Long distance caregiving takes many forms. Some caregivers simply manage their loved one's personal... Read more

A Caregiver’s Guide to Choosing Medicare Plans with Part D Coverage

Roughly 44 million caregivers in America provide unpaid care for an adult or child, according to the National Alliance for Caregiving. As a caregiver (whether you're a son, daughter, friend, or professional caregiver), it's important to find appropriate... Read more

Protecting Yourself from Medicare Fraud

There are numerous types of Medicare fraud that can target you, the Medicare beneficiary, directly. But there are some general rules of thumb that you can use to protect yourself from unscrupulous individuals looking to either steal your identity or scam you,... Read more

Can I have a Medicare Advantage and Medicare Supplement plan at the same time?

You won’t need a Medicare Supplement (also known as Medigap) plan if you decide to enroll in a Medicare Advantage plan. It wouldn't do you any good, since a Medicare Supplement plan wouldn't cover your Medicare Advantage out-of-pocket costs (such as... Read more

How do I find the best Medicare Supplement (Medigap) plan?

Are you considering getting a Medicare Supplement plan? Maybe you want to find out more about Medicare Supplement insurance. Make sure you understand what different plans cover so you can find a plan that may best meet your needs. What is a Medicare... Read more

Does Medicare Cover Zocor?

Zocor is a medication called a “statin” that some patients use to lower their levels of certain kinds of cholesterol, per the United States Food and Drug Administration. If you are enrolled in Medicare, you may have coverage for Zocor and its generic,... Read more

Does Medicare Cover Bariatric Surgery?

Bariatric surgery is a type of weight loss surgery that may be recommended in some situations to treat obesity. Although there are different types, the procedure may involve surgically reducing the size of your stomach, so you will eat less food but feel full... Read more

Does Medicare Cover Paxil?

According to the National Institutes of Health (NIH), Paxil is one brand name for a generic medication called paroxetine, which may be used to treat conditions such as: Depression Panic disorder Social anxiety disorder Obsessive-compulsive... Read more

High Cholesterol Overview: Signs, Symptoms, Prevention, and Treatment

Cholesterol is a wax-like substance found in fats, that your body needs, says the Center for Disease Control (CDC) website. However, if you have high cholesterol (also called hyperlipidemia), you may be at risk for serious health complications such as heart... Read more

Medical Marijuana and Medicare Coverage

Marijuana is the dried stems, flowers and leaves of the hemp plant Cannabis sativa which people smoke or consume, according to the National Institute of Health (NIH). Under the U.S. Controlled Substances Act, marijuana is categorized as a Schedule 1... Read more

Does Medicare Cover Hearing Aids?

Hearing aids can be expensive. The National Institutes of Health (NIH) found that the average price of a digital hearing aid that requires fitting procedures was about $1,500 and that some hearing aids cost up to $5,000 (as of 2013).  It's no wonder you may... Read more

What does a formulary in a Medicare Part D Prescription Drug Plan mean?

Medicare requires that every private insurance company approved to offer Medicare Part D Prescription Drug Plans provide a certain minimum level of coverage. However, the individual companies have some flexibility in deciding which prescription drugs they... Read more

Balance Exercises for Seniors  

Falls are a serious issue for older people. According to the Centers for Disease Control and Prevention (CDC), one-fourth of all aging adults fall each year, and falling once increases your chance of falling again by 200%. How serious are falls? Over... Read more

A Caregiver’s Guide to Understanding Dementia

Are you a caregiver for a loved one with dementia? It may help to gain an understanding of this condition and learn how dementia is defined. What is dementia? The National Institute on Aging (NIA) defines dementia as "the loss of cognitive functioning –... Read more

Caregiver Tips for Traveling

As a caregiver, traveling with your loved one can present a challenge – for example, if he or she has Alzheimer's disease. In addition to all the detailed planning for medications, therapies, and any other special care your loved one needs once you arrive... Read more

What is the Treatment for Diabetes?

Diabetes is a disease where your body doesn't adequately control blood sugar (glucose) levels, because it doesn't produce enough of the insulin hormone or doesn't use the hormone efficiently, according to the National Library of Medicine. The National... Read more

Medicare Coverage of Diabetes

According to the Centers for Disease Control and Prevention (CDC), about 29 million Americans suffer from diabetes, or approximately 9.3% of the population (all ages in 2012). The Centers for Medicare & Medicaid Services (CMS) says that diabetes is a... Read more

Does Medicare Cover Glucotrol XL?

Original Medicare (Part A and B) doesn't typically cover prescription drugs like Glucotrol XL. This is the brand name for the generic drug called glipizide. Doctors sometimes prescribe Glucotrol XL to help patients treat type 2 diabetes, according to the... Read more

Do I Need an Advance Directive?

Have you been thinking about filling out an advance directive? According to the National Institute on Aging (NIA), advance-care planning, or making plans about your health care in the event of a medical crisis, is an important step at any age. Advance-care... Read more

Caring for Someone with Huntington’s Disease

According to the National Institute of Neurological Disorders and Stroke (NINDS), Huntington's disease (HD) is an inherited disorder that causes brain cells (neurons) to progressively break down. This means that the symptoms of Huntington's disease (HD) get... Read more

What is the Medicare Beneficiary Ombudsman?

Have you ever wanted to: File a complaint or grievance with Medicare Get help figuring out how your Medicare coverage will help pay for your medical costs Or get answers to other questions about the program? You're not alone. As a Medicare... Read more

What Are My Rights to a Fast Appeal?

If you are enrolled in a Medicare Advantage plan or Medicare health plan, you can ask for a fast appeal if you’re receiving Medicare services from a facility or health-care agency and you think your Medicare-covered services are ending too soon. Your right... Read more

Medicare Coverage of Colon Cancer

According to the Centers for Disease Control and Prevention (CDC), the risk of developing colon cancer increases dramatically as people age. More than ninety percent of patients were 50 years of age or older when they were first diagnosed. Besides age,... Read more

Comparing Medicare Supplement (Medigap) Plan F and High-Deductible Plan F

As you may know, Original Medicare (Part A and Part B) may leave you with out-of-pocket hospital and medical costs, like copayments, coinsurance, and deductibles. To help cover these "gaps," you can consider purchasing one of the 10 standardized Medicare... Read more

Does Medicare Cover Macular Degeneration?

If you are a Medicare beneficiary and have been diagnosed with macular degeneration, you will be relieved to know that Medicare may cover certain diagnostic tests and treatments for age-related macular degeneration. The drugs and services Medicare may cover... Read more

What Medicare Advantage Plans Does UnitedHealthcare Have?

If you are currently enrolled in Original Medicare (Part A and Part B), you may be interested in learning more about Medicare Advantage plans, which may cover Medicare benefits beyond the federal program. Unlike Original Medicare, Medicare Advantage plans... Read more

New to Anthem Medicare? Here’s What You Need to Know

Whether you are looking for Anthem Medicare Advantage plans, Anthem Medicare Part D Prescription Drug Plans, or Anthem Medicare Supplement (Medigap) plans, or if you've recently enrolled in an Anthem Medicare plan, here are some tips to help you... Read more

How Can I Find Healthcare Providers Who Accept Anthem Medicare Plans?

Are you enrolled in an Anthem Medicare Advantage plan or Anthem Medicare Part D Prescription Drug plan? You may be required to use providers and pharmacies who participate in Anthem's network in order to access plan benefits and minimize your... Read more

What Medicare Plans Does WellCare Offer?

Whether you're new to Medicare or exploring your coverage options, Wellcare offers a variety of Medicare plans to suit your needs. To start, it may be helpful to understand the different "parts" of Medicare and how they work together. The Medicare program... Read more

Is a Coventry Medicare Advantage Prescription Plan the Same as a Standalone Medicare Prescription Drug Plan?

If you're unsure about how Medicare Part D prescription drug coverage works with Coventry Medicare Advantage plans and other Coventry Medicare plans, you're not alone. Medicare prescription drug coverage is available under the Medicare program in two... Read more

How to Appoint a Personal Representative to Help File Your Appeals and Grievances

As a Medicare beneficiary, you have the right to request an appeal of decisions made by your Medicare health plan, or to file a grievance about the care or treatment you received from a Humana provider or other provider while you are enrolled in a... Read more

New to Aetna? Here’s What You Need to Know

If you've recently enrolled in an Aetna Medicare plan, this information will help you understand the enrollment process and how to get the most out of your new plan. When will I get information about my Aetna Medicare plan? After you enroll in a... Read more

Medicare Enrollment Periods (Infographic)

You can only enroll, disenroll, or make changes to your Medicare coverage during certain times, so it's important to know when those periods occur. Some Medicare enrollment periods take place when you're first eligible for Medicare. There are also periods... Read more

Does Medicare Cover MRI Scans?

If you're wondering how much an MRI costs for you as a Medicare beneficiary, the answer is that it depends on your situation. However, Medicare may cover your MRI scan; read below to learn about these scans and what portion of the costs you can expect to... Read more

Does Medicare Cover Celexa?

Celexa (generic name: citalopram) is a type of antidepressant medication known as a selective serotonin reuptake inhibitor (SSRI), according to the National Institutes of Health's Medline Plus website. Generally, Original Medicare (Part A and Part B) include... Read more

Does Medicare Cover Hepatitis C Treatment?

If you have hepatitis C and you're on Medicare, you may be wondering if Medicare covers hepatitis c treatment. Medicare may cover a variety of diagnostic services and preventive care for beneficiaries with hepatitis C. Treatment for hepatitis C generally... Read more

Does Medicare Cover Knee Braces?

Patients with osteoarthritis may need to wear a knee brace. Osteoarthritis is caused by wear and tear inside the knee joints, according to the U.S. National Library of Medicine. A knee brace shifts weight off the most damaged part of the knee, reports the... Read more

Does Medicare Cover Adult Diapers?

Original Medicare, Part A and B, doesn't consider adult diapers or other incontinence supplies, such as adult briefs, pads, or liners, to be Durable Medical Equipment (DME) or supplies, and therefore doesn't cover these items. Original Medicare only covers... Read more

Medicare and Dental Coverage Explained

Does Medicare cover dental services? If you’re wondering whether Medicare offers dental coverage, the answer is, “It depends.” Dental coverage is limited under Original Medicare, and you won’t be covered for most routine dental services. However,... Read more

Does Medicare Cover Stair Lifts for the Home?

Various types of durable medical equipment are covered under Medicare Part B. However, equipment and services primarily used for self-help, convenience, or personal comfort don’t fit into Medicare’s definition of medically necessary durable medical... Read more

What Is SilverSneakers?

SilverSneakers is an exercise program specifically designed for older adults with the goal of keeping you engaged and interested through fun and social activities. Enjoyable fitness activities may encourage older adults to stay healthier in the long... Read more

Does Medicare Cover HCTZ/Triametrene?

Original Medicare (Part A and B) typically doesn't cover prescription drugs that you take at home. Most of the time, you'd need a Medicare plan that includes prescription drug coverage to help you cover the costs of prescription drugs like triamterene and... Read more

Does Medicare Cover Elavil?

Original Medicare (Part A and B) does not typically cover prescription drugs like Elavil that you normally would take at home. However, you may be able to get your prescriptions covered if you enroll in a Medicare plan that includes prescription drug... Read more

Does Medicare Cover Aricept?

Aricept, or its generic form donepezil, is a type of prescription drug. According to Medline Plus, a National Institutes of Health website, this drug may be prescribed to treat confusion and other symptoms in Alzheimer’s patients. Aricept uses might include... Read more

What’s the Difference between Medicare and Medicaid?

It might be easy to confuse Medicare and Medicaid. Both are government-administered health-care programs. Both program names begin with the same six letters. It’s worthwhile to know the difference so you can know which program (or both) you may be eligible... Read more

Medigap Rights and Medicare Advantage Plans

In some situations, you may have certain rights to enroll in a Medicare Supplement (Medigap) plan. Typically, outside of your Medigap Open Enrollment Period, insurance companies can deny you coverage or charge you higher premiums if you have health... Read more

What to Do If You’re New to Medicare

I get a lot of calls from people who are close to turning 65 (or are already 65), asking what they need to do to get set up with Medicare. With so many options available to Medicare beneficiaries, it can be overwhelming but once you understand your basic... Read more

Medicare and Veterans Affairs (VA) Benefits

If you have Veterans Affairs (VA) health coverage, you are not required to enroll in Medicare–but it may be a good idea to do so. Signing up for Original Medicare, Part A and Part B, will give you broader coverage when it comes to the doctors, hospitals,... Read more

Does Medicare Cover Cancer Treatment?

Medicare coverage of cancer treatment Medicare Part A and Part B may cover certain cancer treatments for beneficiaries with cancer, including (but not limited to) chemotherapy and radiation therapy. Your Medicare costs will depend on whether you receive... Read more

Plan Your Medicare Health Costs for Retirement

It’s smart to plan ahead for your retirement. Planning health-care costs in particular is important, since those costs may be among the biggest expenses you will have to face after retirement. Learn how to plan for health costs by understanding how much you... Read more

Medicare in Georgia

While shopping for Medicare in Georgia, can assist you with finding a plan that best suits your needs. First, you may want to learn what may be available in your state (however, availability of some Medicare plan options can vary from county to... Read more

Medicare in Illinois

Looking for Medicare insurance in Illinois can be easy with Let us be your resource for all things Medicare. First, take a look at this overview of Medicare options for people living in Illinois. About Medicare in Illinois Medicare... Read more

Medicare Enrollment Periods

If you’re new to Medicare, you may have a lot of questions about Medicare enrollment and when you can make changes to your Medicare coverage. The answer depends in part on the type of Medicare coverage you’re enrolling in: Original Medicare (Part A... Read more

Medicare Supplement (Medigap) Plans

Original Medicare, Part A and B, pays for many of your health-care services and supplies, but it doesn’t pay for everything. That’s why you may want to consider getting a Medicare Supplement plan, also called Medigap. Unlike Original Medicare, a Medicare... Read more

Customer reviews of Jory

Mr. Jory Cross could not have been more helpful. . He was extremely knowledgeable more so than anyone I have talked to. Based on the information he gave me I definitely will be getting back in touch with him. Thanks Jory!!!
Anonymous, Salem, OH

I wish all representatives and/or people that deal with seniors and the public was as patient and precise as Jory. He is a gem. Thanks for his kindness.
Anonymous, Detroit, MI

Jory was extremely polite and professional. I really didn't know anything about medicare plans and he answered all my questions and led me to the plan that I feel best suits me.
Anonymous, Hemet, CA

Jory was very helpful and provided me with information that I needed.
Female, 75, Ottumwa, IA

Female, 66, Aberdeen, MD

It was my 2nd year I called Jory who is very polite and helpful. Always gives me choices to compare and makes sure we get the best for what we need. Very patient, pleasure to talk to.
Edith D, Marietta, GA

Jory Cross is an excellent broker. He is pleasant, concise, patient, and respectful. Choosing the best medicare plan can be intimidating and stressful, but because of Jory's helpfulness and knowledge I feel confident that I have made the right choices.
Kathy S, Chicago, IL

This is my third year to deal with Jory. He is very helpful and so far my trust in him has not faltered. He is very knowledgeable and I trust him.
Iva C, Plano, TX

He was Excellent
Lavata H, Millington, TN

Jory, was so pleasant , put me at ease, answered all my questions,saved me a lot of money,and could not have been more helpful.
Diane D, Langhorne, PA

Jory C. was professional and patient with my numerous questions. He was able to explain in a manner that I understood, exactly what was beneficial about the different plans we thought should be considered, given my situation. I was very comfortable with my final decision.
Ronnie B, Glendale, AZ

Thank you for the good work in signing me up. Keep up the great work. Gary Johnson
Male, 64, Tempe, AZ

Anyone who can answer all of my questions have the patience of Job.
Male, 65, Memphis, TN

Jory was very helpful and provided me with information that I needed.
Anonymous, Irving, TX

Rory has been my sole rep for eHealth after two false attempts last Feb. I was pressured initially by someone pushng ***. Very annoying!
Anonymous, Jacksonville, FL

Very qualified
Shelby R, Monroe, GA

Excellant employee for you have reccomended him to many of my friends, he is an asset to your company
Anonymous, Wildwood, GA

Jory sounded like a person you would like for a friend.
Anonymous, Henrico, VA

Jory Cross was very helpful, polite and a joy to work with! He was super nice!
Brenda V, Leesburg, FL

Jory was very helpful, on-time and efficient and I appreciated his efforts to clearup this confusing medicare thing.
Robb J, Austin, TX

Jory was extremely helpful. I have talked with him in the past and am always impressed with his knowledge.
Carolyn M, Cos Cob, CT

Very Knowledgeable, very concise and patient, and kind. He helped me as I had many questions and called a few times. I am referring him and your company to all my friends and anyone in need.
James R, Wildwood, GA

He really helped me uhderstand insurance better, since my husband use to always handle it & is now deceased so I have to do this primarily on my own.
Anonymous, Fayetteville, NC

He was very good. We just wanted to talk it over and will call him back tuesday.
Arturo P, Houston, TX

He was very patient with all of my questions.
Anonymous, Glendale Heights, IL

Anonymous, Homer, NY

Jory was great-very thorough and smart about the plans!
Anonymous, Cookeville, TN

Great rep
Anonymous, Palm City, FL

Thanks Jory Cross for helping me navigate thru a very difficult process!!!!!!
Anonymous, Street, MD

Representative was very knowledgeable and friendly. I actually enjoyed talking about insurance !
Anonymous, Panama City, FL

Jory Cross's service to me was excellent!
Anonymous, North Port, FL

Anonymous, Charlotte, NC

Jory was extremely pleasant and helpful. Very patient and knowledgeable. I will call him shortly for health coverage for my husband.
Anonymous, Avon Park, FL

He was very professional and a great person to speak to.. Very caring.
Anonymous, Tinley Park, IL

Confusing period in my life and everyone I spoke to had different opinions or didn't know so I needed help. Jory was able and patient
Anonymous, Hoffman Estates, IL

Very helpful in finding me the right plan, also emailed me the different plans. No other companies representatives that I called suggested email, they are mailing me the information. Very knowledgeable!!
Anonymous, Wyoming, MI

When I spoke with Jory I knew nothing about what coverage was available or what I might need. He was very patient and answered my every question no mater how stupid they probably were. When I am ready to sign up I will certainly call him.
Anonymous, Cos Cob, CT

Very helpful
Anonymous, Vass, NC

Jory Cross was quite professional in the handling of my questions and application. I was very impressed with his handling of my questions and application process.
Anonymous, Milwaukee, WI

he was wonderfull
Anonymous, Howard City, MI

He was very very helpful, and answered all my questions!!!
Anonymous, Fort Pierce, FL

He was very helpful and understanding. He's the "BEST"!!!!!
Anonymous, Eagle Creek, OR

Agent was very patient and took time to answer all my question.
Anonymous, Midland, NC

Jory was extremely knowledgable and helpful. I will be contacting him to enroll after I decide which plan is best for me.
Anonymous, San Ysidro, CA

Jory was very professional and helpful
Anonymous, Stockbridge, GA

Jory was very pleasant and very helpful!
Anonymous, Eagle Creek, OR

put me at ease
Anonymous, Indianapolis, IN

He also referred me to the appropriate section to continue my wife's health coverage after we no longer have my employer provided healthcare plan.
Anonymous, Yelm, WA

I felt I could trust him
Anonymous, Clarkston, MI

Jory Cross was very informed and was able to relay the information regarding the different plans succinctly and accurately. He returned calls promptly and was very courteous and helpful at all times.
Anonymous, Miami Beach, FL

excellent service!
Anonymous, Rancho Santa Fe, CA

All positive so far!
Anonymous, Glendale, AZ

I would always ask to speak to him
Anonymous, Shelton, WA

Jory C. was a most helpful representative. He provided unbiased resource information related to available programs and helped to meet my needs. He inspired confidence in helping make choices which, at the end of the process, left me with a feeling of satisfaction and trust that my choices were good ones. Great job!
Anonymous, Charleston, WV

jory c was probably the most helpful person that I have spoken with in regards to helping me find the right choice for my mother in law. he was totally knowledgeable and took the time to explain everything in great detail. I hung up actually surprised and very happy with my experience.
Anonymous, Harwinton, CT

I was just starting the process and Jory was very helpful. He did not push any provider or pressure me in any way I was very appreciative that I had a much clearer understanding in this journey.
Anonymous, Swampscott, MA

I have problems enrolling as I was getting out of Advantage Plan and back to basic supplement and Rx. They keep telling me I could not do it. Finally per your wonderful rep. I called Medicare and hopefully he took care of it I will call them later in the month to make sure it all went thru. Thanks Jorey.
Anonymous, Crete, IL

I will swich insurance after I confirm conversation with written details.
Anonymous, Lexington, KY

Jory seemed to know what he was talking about and was making sure I understood what the plan was about. Very informative
Anonymous, Liberal, MO

Anonymous, Lakewood, CO

Your rep. was wonderful and took care of my need for a rx plan
Anonymous, Crete, IL

Will keep in touch with Jory after my husband can review this plan with me. He was excellent
Anonymous, Southbridge, MA

Jory explained everything very clearly to me. I get very confused with insurance
Anonymous, Porter, TX

Mr.Cross gave me all information I need Except I for got to ask about the premium for Medicare Advantag plan.,?
Anonymous, Clearwater, FL

Great experience. Jory was really helpful.
Anonymous, Carmel, NY

Everything went very well.
Anonymous, Phoenix, AZ

Very nice rep. He spoke in a language I understood. Thanks....
Anonymous, West Memphis, AR

Very professional and patient
Anonymous, Frankfort, IL

The representative had very clear explanations as you what I was looking for and I will call him back when I am ready to enroll.
Anonymous, Huntsville, AL

I was very pleased and relieved with service received after 2 previous phone calls to mutual/ omaha by mistake where I received a high pressure sales attempt on 1st one and hang up on 2nd 1 when I told her I didn't want M/O! Many people would be misled when railroaded into purchasing without being given all choices available to them. Gory made a big difference and was very informative!
Anonymous, Jacksonville, FL

Very helpful & courtious
Anonymous, Placerville, CA

Not pushy at all..just laid the facts and cost out there and let me decide.
Anonymous, Sugar Land, TX

They never called back
Anonymous, East Canton, OH

Jory gave probably the best customer service I have ever received over the phone. I am 100% satisfied with the experience.
Anonymous, Huntington Beach, CA

Jory was amazing .. courteous, friendly, very, very knowledgeable about all the supplemental and drug insurance companies. Made my decision much easier.
Anonymous, Gainesville, TX

He was very courteous and knowledgeable.
Anonymous, Allons, TN

Very pleasant and patient in answering our questions or repeating what we didn't understand.
Anonymous, Indianapolis, IN

Anonymous, Oxly, MO

Jory was very knowledgable and pleasant. I probably will get my Medicare plan d with him?.
Anonymous, Port Saint Lucie, FL

He could not have been any more professional. He explained everything very thoroughly.
Anonymous, Erlanger, KY

Jory was very knowledgeable about all the confusion in trying to pick out a supplement health plan. He put me at ease making my choice for healthcare much easier. He wasn't pushing me to 'buy today' sales pitch. Thank you Jory!
Anonymous, Mound, MN

He was wonderful, will be contacting him again should any questions arise involving Medicare!
Anonymous, Yucca Valley, CA

Jory was patient with my questions and explained things in a way that put me at ease.
Anonymous, Cherry Hill, NJ

Mr Cross answered all my questions very informative, great customer service.
Anonymous, San Antonio, TX

He listened to my questions and explained what I didn't understand. Very polite.
Anonymous, California, MD

Jory Cross was helpful and patient. He was able to help me alleviate all the stress I had been feeling about enrolling.
Anonymous, Chicago, IL

Excellent service
Anonymous, Raleigh, NC

Jory C. was very helpful. I was calling on my mother's behalf and I don't know much about Medicare insurance. He was very patient and explained things thoroughly when I had questions.
Anonymous, Aldie, VA

Excellent service
Anonymous, Victorville, CA

When I first talked to the representative I asked for a day to talk o my daughter he said fine and gave me his number and extention to call back. when I called back today he remembered who I was and the plan we discused imediately, I was very impressed with this young man .
Anonymous, Starke, FL

got thru on first try, over all good experience
Anonymous, Athens, TN

Anonymous, Lake Butler, FL

I had a very pleasant experience with Jory,he is definitely an asset to your company.
Anonymous, Cairo, GA

unlike several other companies he was the best very curteous
Anonymous, Middletown, NY

Mr. Cross was very helpful with my questions and I was pleased with our conversation.
Anonymous, Spring Hill, TN

He made some comment when he was getting off the phone like oh boy made been talking to someone else or about something else
Anonymous, Torrington, CT

My contact with ehealth was very helpful and satisfying. Jory answered all my questions without making me feel rushed or pressured.
Anonymous, Jacksonville, FL

Jory Cross could be the sharpest tool in the shed.
Anonymous, Kingsland, GA

Jory was very helpful and courteous.Answered all of my questions.
Anonymous, Las Cruces, NM

I am thoroughly confused about this whole experience. Jory has been wonderful in helping me with my situation and I am so thankful that he is helping me.
Anonymous, New Paltz, NY

Still have additional questions
Anonymous, Farmington, MO

it was great working with jory. i felt he was looking after my best interests and was able to narrow down the selections that were best for me. i like very much his knowledge on the different programs.
Anonymous, Eastvale, CA

Anonymous, Hollywood, FL

I plan to buy
Anonymous, Green Bay, WI

Excellent service!!
Anonymous, Kansas City, MO

I was comletely satisfied
Anonymous, Richmond, CA

Gory was very patient, explaining very thoroughly and didn't mind repeating material.
Anonymous, Austin, TX

very satisfied with e health--thank you
Anonymous, Bryan, TX

The Representative was extremely helpful and concise providing information I needed.
Anonymous, Santa Barbara, CA

Jory Cross

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