Steven Mott

Steven Mott

8.4 out of 10

customer rating (148 votes) ?


55 customer reviews for Steven

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Provided helpful information
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Knowledgeable
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Clear and concise answers
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Courteous and respectful

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55 customer reviews for Steven

o o o o o
Provided helpful information
o o o o o
Knowledgeable
o o o o o
Clear and concise answers
o o o o o
Courteous and respectful

Steve could not have been more courteous, friendly and most helpful. I did not feel rushed and he answered all my questions and provided information I did not know--that did not know to ask. I will definitely contact him again if or when I have further questions or need to re-enroll in the fall. Anonymous, Atlanta, GA Read more customer reviews Read more reviews

More about Steven

I will provide integrity in all that I do. If it is not right for someone, I’ll tell that person not to do it.

Three words that describe me:

Integrity, loyalty, and patriotic.

Favorite thing to do when not at work:

Play with my kids.

Favorite place to visit and why:

My favorite place to visit that I have been to in my life was the Amazon jungle in Peru. The beauty of the Amazon jungle and the rain that came each day was amazing.

What I like most about helping people find the right Medicare plan options:

The thing I like most about helping people find a Medicare plan that would fit their needs is that I can help people save money and can do what is right for the customer.

Other Favorites:

Sports Team: Arizona Wildcats.

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Medicare articles by Steven

Does Medicare cover urinary catheters?

A urinary catheter is a tube that drains urine from the bladder, according to the U.S. National Library of Medicine. There are three types of urinary catheters for men and two types of urinary catheters for women. Both men and women may use an indwelling... Read more

Understanding a Silent Heart Attack

What is a silent heart attack? A heart attack occurs when blood flow carrying oxygen to the heart is severely reduced or cut off completely, according to the American Heart Association (AHA). Every 40 seconds someone in the U.S. has a heart attack. A... Read more

Does Medicare Cover Broken Heart Syndrome?

Broken heart syndrome might sound like an emotional condition, not a medical condition – but it's real, according to the National Institutes of Health (NIH). Let's explore Medicare coverage and broken heart syndrome. What is broken heart... Read more

What is the Colon Cancer Survival Rate?

Colon cancer is often grouped with rectal cancer and referred to as colorectal cancer. Excluding skin cancers, colorectal cancer is the fourth most common cancer diagnosed in the United States, after breast, lung, and prostate cancer, according to the... Read more

What Is a Home Safety Assessment for the Elderly?

Particularly if you're an older adult who lives alone, a home safety assessment is an important way to identify potential hazards in your home. How a home safety assessment prevents injuries A home safety assessment is an evaluation of your home to identify... Read more

Does Medicare Cover Neuropathy?

If you've been diagnosed with neuropathy, learn more about this condition, including causes, risk factors, and how Medicare coverage works. What is neuropathy? According to the National Institutes of Health (NIH), "neuropathy" refers generally to damage to... Read more

Adjusting to Life after the Death of a Spouse

If you are a senior and mourning the death of a spouse, you're not alone. According to the U.S. Census Bureau, 48% of women age 65 and older and 14% of men are widows. But knowing the statistics doesn't make it any easier to figure out how to cope with... Read more

Does Medicare Cover Living Organ Donors?

Have you ever thought about becoming a living organ donor? Maybe a relative or friend needs a kidney or bone marrow, for example. Or perhaps you just want to "give back" to your community, or the world at large, by making your organs available for... Read more

How Does Obamacare Affect Medicare Supplement Insurance?

If you are a Medicare beneficiary or will be eligible for Medicare benefits soon, you may be wondering how a Medicare Supplement plan works in relation to Obamacare. Obamacare has little, if any, direct impact on Medicare Supplement plans. Do Obamacare... Read more

Does Medicare Cover Falls?

When you're 65 or older, falls are something you might be concerned about. Did you know (according to the Centers for Disease Control and Prevention): More than one in four people over 65 fall every year? Once you fall, your chances of falling again... Read more

Does Medicare Cover Laxatives?

Generally Medicare does not cover over-the-counter medications, including laxatives that do not require a prescription. However, a Medicare Part D Prescription Drug Plan may cover laxatives prescribed by a doctor or other authorized health professional. What... Read more

Does Medicare Cover Hormone Therapy for Menopause?

Menopause (also called “change of life”) is when a woman has her last menstrual period. According to the U.S. National Library of Medicine (NLM), the average age of menopause is 51. Menopause changes the balance of hormones in a woman’s body, which can... Read more

Can I Get Medicare Supplement if I’m Under 65 and Disabled in Colorado?

Are you a Coloradan hoping to get a Medicare Supplement plan if you’re under 65 years old and disabled? Although this isn’t possible in many states, it might be possible in Colorado if you meet certain requirements. Medicare Supplement if you’re under... Read more

Does Medicare Cover Gender Reassignment Surgery?

Individuals suffering from gender dysphoria may desire gender reassignment surgery. According to the American Psychiatric Association, gender dysphoria involves a conflict between a person’s physical or assigned gender and the gender he or she identifies... Read more

Does Medicare cover Fentanyl?

What is Fentanyl? Fentanyl is in a class of medications called narcotic (opiate) analgesics. It works by changing the way the brain and nervous system respond to pain, according to the U.S. National Library of Medicine. When is Fentanyl used? Doctors who... Read more

Steps That Might Lower the Risk of Dementia

According to the Alzheimer’s Association, dementia is a general term for a decline in mental ability severe enough to interfere with daily life. The Mayo Clinic reports symptoms of dementia including memory loss, difficulty communicating, confusion and... Read more

Does Medicare Advantage Cover Overseas Travel?

Some people choose to get their Medicare Part A and Part B benefits through a Medicare Advantage plan. If that's you, and you love overseas travel, learn about your health benefits when you're abroad. The Medicare Advantage program (also known as Medicare... Read more

When Can I Cancel My Medicare Supplement plan?

You may have purchased a Medicare Supplement plan when you were first eligible because you know that Original Medicare has no out-of-pocket maximum and you were concerned about your out-of-pocket spending under Medicare. A Medicare Supplement (Medigap) plan... Read more

Does Medicare Pay for Durable Medical Equipment Repairs?

If you use durable medical equipment (DME) such as walkers, hospital beds and oxygen units, you might be wondering who's responsible for repairs and maintenance. The answer depends on the situation. But first, let's start with a little background about what... Read more

Does Medicare Cover the Cost of Elastic Bandages?

If you have a minor sprain or strain, elastic bandages may help in the recovery process by providing support for the injury and minimizing swelling. Elastic bandages can also be used to treat and prevent more serious conditions, such as venous leg... Read more

Do I Need a Medicare Advantage Plan?

Do I Need a Medicare Advantage Plan? By the end of 2016, according to a report from the Centers for Medicare & Medicaid Services (CMS), around 33% (or nearly 19 million) of Medicare beneficiaries were enrolled in Medicare Advantage plans or other... Read more

How does Medicare work with other insurance?

Can you have both private insurance and Medicare? With more and more Americans over age 65 still working, coordination of benefits between Medicare and private insurance companies is fairly common. Over 9 million Americans over 65 were working as of January... Read more

Does Medicare Cover Chlamydia?

What is Chlamydia? Chlamydia is a common sexually transmitted disease, according to the Centers for Disease Control and Prevention (CDC). Chlamydia is often called an “STD” for “sexually transmitted disease,” or “STI” for “sexually transmitted... Read more

What is Medicare Supplement Plan G?

Medicare Supplement Plan G, also called Medigap Plan G, is one of 10 standardized Medicare Supplement plans that may be available in most states. Medigap is optional insurance (available from private insurance companies) that works alongside Medicare Part A... Read more

Do I have to be enrolled in Original Medicare, Part A and Part B, to enroll in a Medicare Supplement Plan?

You must be enrolled in both Medicare Part A and Part B to enroll in a Medicare Supplement plan. According to the Kaiser Family Foundation, roughly 1 in 5 Medicare beneficiaries are enrolled in a Medicare Supplement plan. These plans, also known as... Read more

Medicare Advantage Special Needs Plans (SNPs)

A Medicare Advantage Special Needs Plan, also known as a SNP, is a Medicare Advantage plan that is exclusively designed for individuals with specialized health needs. Some of those needs include: A chronic or disabling health condition (e.g.,... Read more

Does Medicare Pay for Adult Day Care for Dementia Patients?

What is dementia? According to the Alzheimer’s Association, dementia is a general term for severe mental decline which interferes with daily life. Alzheimer’s is the most common type of dementia. Signs of Alzheimer’s and dementia could include poor... Read more

Insomnia: The Caregiver’s Role

According to the American Psychological Association, almost half of all older adults suffer from insomnia. Whether insomnia manifests as trouble falling asleep or difficulty staying asleep through the night, the health effects are the same. According to... Read more

Does Medicare Cover Sinemet?

The brand-name prescription Sinemet also may get prescribed as a generic medicine called carbidopa and levodopa and is used to treat Parkinson’s disease. Original Medicare Part A and Part B only covers prescriptions in specific instances. You may need a... Read more

Does Medicare Cover Counseling?

According to the National Institute of Health's National Institute of Mental Health, almost 18% of all adults in the United States suffer from some type of mental or emotional disorder such as depression or anxiety. If you are enrolled in Original Medicare... Read more

What Medicare Plans Does Horizon Blue Cross Blue Shield of New Jersey Offer?

Horizon Blue Cross Blue Shield of New Jersey offers Medicare Advantage plans, Medicare Supplement (Medigap) plans, Medicare + Medicaid (HMO SNP) and stand-alone Medicare Part D Prescription Drug Plans to eligible Medicare beneficiaries in New Jersey.... Read more

Does Medicare Cover Pravachol?

You might receive a prescription for a medicine called Pravachol from your doctor. This is the brand name for a generic prescription drug pravastatin, used to reduce to the risk of heart attack and stroke, according to the National Institute of Health (NIH)... Read more

Does Medicare Cover Hyzaar?

Hyzaar is used to treat high blood pressure (hypertension) and reduce the risk of stroke, according to the U.S. National Library of Medicine. In most cases, Medicare does not cover Hyzaar, unless you have stand-alone Medicare Part D prescription drug coverage... Read more

How Can I Find a Doctor That Takes My Medicare Advantage Plan?

If you've chosen to get your Original Medicare (Part A and Part B) benefits through a Medicare Advantage plan, you may want to find a doctor who accepts your Medicare Advantage plan. To get the most of your plan benefits and to keep your costs low, you might... Read more

How to file for Medicare appeals

If you're a Medicare beneficiary, you have the right to file a Medicare appeal of a decision made about your coverage. You also have other rights under the program, which include the right to file a grievance. Here’s what you need to know about the Medicare... Read more

How do I file an appeal if my prescription medication isn’t covered by my Medicare health plan?  

Under the Medicare program, you may purchase coverage for prescription medications in one of two ways: through a Medicare Advantage Prescription Drug plan, or through a stand-alone Medicare Part D Prescription Drug Plan to go alongside your Original Medicare... Read more

What Is Diabetic Neuropathy?  

If you have diabetes, you may be at risk for developing diabetic neuropathy, according to the National Institutes of Health (NIH). Diabetic neuropathy is a type of nerve damage that most often affects the legs and feet, although it can occur anywhere in the... Read more

Downsizing a Home: A Checklist for Caregivers

Moving is often stressful, no matter your age or the reason for relocating. When it comes to senior downsizing, however, the job may be more challenging, especially if downsizing is due to death, illness, or loss of independence. First, it's important... Read more

Do Medicare Supplement (Medigap) plans cover foreign travel?

Does Medicare offer international coverage? If you're looking forward to traveling abroad in your retirement, you may be wondering if your Medicare coverage will take care of health-care needs you may have while in a foreign country. Original Medicare... Read more

What Are Diabetic Shoes?

People with diabetes sometimes develop problems with their feet, according to the Centers for Disease Control (CDC). Medicare may cover therapeutic shoes for diabetics (sometimes called diabetic shoes) with severe diabetic foot disease. Why are diabetic... Read more

Mild Cognitive Impairment (MCI)

Many people may feel that forgetfulness is just a normal part of getting older—misplacing keys or forgetting a name or an appointment can happen to anyone. Sometimes, however, memory loss becomes more frequent or troublesome, possibly even causing concern... Read more

Money Management: What Caregivers Should Know

If you are caring for an elderly parent or family member—or expect to assume caregiver responsibility in the near future—money management is one of those topics that invariably comes up. Unfortunately, it's also invariably fraught with stress, whether... Read more

What is Sleep Apnea: Overview, Symptoms, and Medicare Coverage

According to the National Heart, Lung, and Blood Institute (NHLBI), sleep apnea is a common disorder that affects about 12 to 18 million Americans. According to the NHLBI, about half of all sleep apnea sufferers are overweight, and more men than women... Read more

Does Medicare Cover Diabetic Foot Exams or Podiatry Services?

If you have been diagnosed with diabetes and are enrolled in Original Medicare (Part A and Part B), you may be eligible for coverage of regular foot exams and diabetic foot care, subject to certain requirements. Read on to learn more about your benefits. Why... Read more

What Medical Supplies Does Medicare Cover?

If you live at home and need medical equipment and supplies, Original Medicare (Part A and Part B) may cover some of your costs. Under Medicare, some home-care items fall under the category of Durable Medical Equipment, or DME. To qualify for coverage, your... Read more

Does Medicare Cover Prosthetic Devices?

There are many types of prosthetic devices and supplies your doctor may prescribe for you depending on your medical condition. The good news, if you are enrolled in Medicare Part B, is that allowable charges for many prosthetic devices are covered -... Read more

Ovarian Cancer: Signs, Symptoms, Risk Factors, and Treatment

Ovarian cancer starts in the ovaries, the female reproductive glands that produce eggs and the hormones estrogen and progesterone. This type of cancer is frequently not detected until it has spread, or metastasized, to other organs in the abdomen and pelvis;... Read more

Assistive Technology: An Overview for Caregivers

If you're caring for a loved one, you may have heard a doctor or therapist recommend assistive technology for day-to-day activities. Assistive technology devices, also called adaptive devices, can make a world of difference for both you as a caregiver and... Read more

Does Medicare Cover Glaucoma?

Medicare covers treatment of glaucoma as well as a glaucoma test to screen for the condition. According to the National Institute of Health's National Eye Institute (NEI), glaucoma is a type of eye disease that may damage the optic nerve and cause vision... Read more

What Types of Medicare Part D Coverage Does UnitedHealthcare Offer?

If you’re a Medicare beneficiary who currently takes prescription medications, you may be wondering if Medicare helps with your prescription drug costs. Prescription drug coverage is available under the Medicare Part D program, and depending on how you get... Read more

Is a UnitedHealthcare Medicare Advantage Prescription Drug Plan the Same as a Standalone Medicare Prescription Drug Plan?

If you are comparing UnitedHealthcare Medicare Advantage plans and you want Part D prescription drug coverage, you may have questions about the difference between a UnitedHealthcare Medicare Advantage plan with prescription drug coverage, also called... Read more

Is a WellCare Medicare Advantage Prescription Drug Plan the Same as a Standalone Medicare Prescription Drug Plan?

If you're just starting to learn more about Medicare prescription drug coverage (Part D), you may be wondering what your options are and what the difference is between a Medicare Advantage Prescription Drug plan and a stand-alone Medicare Prescription Drug... Read more

What Medicare Plans Does Coventry Offer?

Whether you're new to Medicare or have had Medicare coverage for awhile, you may have questions about Coventry Medicare plans and what your options are as a beneficiary. Most people first enroll in Original Medicare, Part A and Part B, when they first... Read more

New to Medicare with Humana? Here’s What You Need to Know

If you've recently applied for a Medicare Advantage or a stand-alone Medicare Prescription Drug Plan from Humana, you may have questions about the enrollment process and what you can expect going forward. This article will tell you what happens next and... Read more

Is an Aetna Medicare Advantage Prescription Drug Plan the Same as a Medicare Prescription Drug Plan?

The Medicare program has several components: Part A (hospital insurance), Part B (medical insurance), Part C (Medicare Advantage) and Part D (prescription drug coverage). Original Medicare includes Part A and Part B, while Aetna Medicare Advantage plans... Read more

Review Your Medicare Coverage Each Year (Infographic)

For many beneficiaries, after you first enroll in a private Medicare insurance plan such as a Medicare Advantage plan or a stand-alone Medicare Prescription Drug Plan, you may not think about it again. If you're happy with the benefits, you might ignore the... Read more

Medicare Part D (Prescription Drug Plan) Benefits Overview for 2018

The Medicare Part D program authorizes Medicare-approved private insurance companies to provide prescription drug coverage. You must have Part A or Part B to join a Medicare Prescription Drug Plan. You can get this coverage in the form of a Medicare Advantage... Read more

Vision Care for Seniors: What’s Covered

According to the Centers for Disease Control and Prevention (CDC), the prevalence of blindness and vision impairment increases rapidly with age among all racial and ethnic groups. The problems are the worst among people older than 75. Vision impairment could... Read more

Can I Laminate My Medicare Card?

It’s very important to keep your Medicare card safe and in good condition. Your wallet may be a good place to keep it because you can then have it with you at doctor visits. But do safeguard it, as you would an identity document or credit card. The... Read more

Medicare and Funeral Expenses

Are you planning ahead and need to know if you can deduct funeral expenses from your taxes? Funeral expenses, burial expenses, and death benefits aren’t typically part of Medicare coverage. However, there’s a type of Medicare Advantage plan called a... Read more

Medicare Card Replacement

Your Medicare card is one of the most important documents you own because it can help confirm that you have Medicare coverage. If your Medicare card is lost or stolen, you can request a replacement card through Social Security Administration (SSA) or, if... Read more

Does Medicare Cover Toprol-XL?

According to the Centers for Disease Control and Prevention (CDC) about 1 in 3 U.S. adults have high blood pressure. This common condition can increase the risk of heart attack and stroke, which are two leading causes of death in the United States. To control... Read more

Does Medicare Cover Amaryl?

If you have type 2 diabetes, your doctor may prescribe Amaryl (generic name glimepiride) to help you control your blood sugar, according to the National Institutes of Health's Medline Plus website. Glimepiride is usually used in combination with diet,... Read more

How Medicare Benefits Are Activated

You may qualify to be automatically enrolled for your Medicare benefits at age 65 if you meet certain requirements. For example, if you're receiving Social Security or Railroad Retirement Board retirement benefits before you turn 65, you'll be automatically... Read more

How Do I Report Original Medicare Fraud?

The Centers for Medicare & Medicaid Services (CMS) reports that Medicare fraud and abuse can cost taxpayers billions of dollars and put the health of Medicare beneficiaries at risk. What is Medicare fraud? According to CMS, there are different types of... Read more

I’m Turning 65, What Do I Need to Do?

For most people, turning 65 means you're eligible for Original Medicare, Part A and Part B. This federal program provides hospital insurance and some medical insurance to older Americans and those under 65 with certain disabilities. At this time, you may... Read more

Medicare Coverage and Basics Overview

If you’re just about to become eligible for Medicare, you may be wondering how your Medicare coverage works and what benefits are included. Medicare is a federal health insurance program, managed by the Centers for Medicare & Medicaid Services, for... Read more

Medicare and the Affordable Care Act

The Affordable Care Act (ACA), also known as Obamacare, has had an impact on the Medicare program. Early-detection cancer screenings, such as mammograms and colonoscopies, are now covered under Medicare Part B with no out-of-pocket charges if your doctor... Read more

Medicare in Iowa

Are you shopping for Medicare in Iowa? As a Medicare beneficiary, you may have many Medicare plan options available in your state, depending on where you live. Learn about the different types of Medicare coverage, including Original Medicare, Medicare... Read more

Medicare in Minnesota

Medicare beneficiaries in Minnesota may have access to several Medicare choices, from Original Medicare, Part A and Part B, to plans such as Medicare Advantage, Medicare Part D, and Medicare Supplement insurance, offered by private insurance companies that... Read more

Medicare in Montana

If you’re a Medicare beneficiary in Montana, you may not realize you have multiple options when it comes to how you get your Medicare benefits. Some people choose to get their coverage through the federally run program, Original Medicare, Part A and Part B,... Read more

Medicare in Tennessee

When looking to join a Medicare plan in Tennessee, you may want to explore every possible option. Let Medicare.com be your resource for plan comparisons. With us, you can browse Medicare Advantage, Medicare Part D, and Medicare Supplement insurance plans in... Read more

Medicare in Wyoming

Looking for Medicare coverage in Wyoming? As a Medicare beneficiary, you may have several options when it comes to your Medicare coverage. Your choices may include the government-run program and Medicare plans, including prescription drug coverage and... Read more

Eligibility for Medicare Supplement (Medigap) Plans

Are you thinking about getting a Medicare Supplement plan, also known as Medigap? You might already be aware that this insurance can pay for some of your Original Medicare (Part A and Part B) costs, but may be wondering when you’re eligible for this... Read more

Putting Medigap on Hold When You’re Under 65

If you’re not yet 65 but are enrolled in Medicare, and you have a Medicare Supplement (Medigap) plan, you may be able to temporarily leave your Medigap plan. Some people may qualify for Medicare before 65 if they get disability benefits for 24 months or... Read more

Drugs Covered by Medicare Part D Prescription Drug Plans

In general, Medicare Part D prescription drug plans cover many drugs that are: Available only by prescription Used for a medically accepted condition Approved by the FDA Sold and used in the United States Not covered under Original Medicare, Part... Read more

Customer reviews of Steven

Wide comprehension of all medical insurance issues and grasp of my personal needs. Thank you, Steve
Anonymous, Allegan, MI


It was a pleasant telephone experience I had with Steven., He answered all my questions in a friendly professional manner.He answered all the answers to many questions.
Anonymous, Saint Augustine, FL


Steven was very polite and helpful even when I interrupted him various times to ask questions. He took the time to answer and was never rude or frustrated with me.
Anonymous, Moundsville, WV


Very helpful
Inniss G, Margape, FL


I had spoken with other companies' representatives who did not take the time to explain the different plans as Stephen did to me. He explained a selection of plans and let me select what plan I thought was best for me. He made me feel comfortable asking questions and explained things so I could understand them.
Anne B, Cordova, TN


Steve Mott was excellent
Lennox S, Ponte Vedra Beach, FL


Mr. Stephen was wonderful. He was patient and understanding.
Mary S, Baltimore, MD


Great
Mildred S, Long Beach, CA


Very helpful and knowledgable
Male, 71, Lakeland, FL


Very helpful and great helping me with plans.
Female, 62, Barnard, MO


took 3 days of web site and phone calls but Steven was very helpful at a time when I was very frustrated with the whole method. Feel it should be made easier
Female, 85, Vinalhaven, ME


I have used eHealth Medicare for 2-3 years and have found them to be most helpful.
Male, 70, Collierville, TN


Asking for and getting a tetephone # does not give me enough experience to answer the questions asked.
Mary R, Fallon, NV


Have worked with Stephen for the last two years and he is very knowledgeable and very polite, would call him again if I any questions.
Anonymous, East Haven, CT


Mr.Mott was very helpful and looked for ways I could save money,when your on a fixed income that is very thoughtful.
Caroline F, Smyrna, TN


Steven was well informed and willing to take the time which was necessary for this involved case..
Anonymous, Chestnut Hill, MA


Talked to fast, more like a sales pitch, than important information I strongly needed. I wish he was as concerned about this as those who truly need it.
Anonymous, Danville, WV


He is a nice guy but spoke way too fast and continued to do so even when I asked him not to. Very frustrating and confusing to me. I had to ask him to stop it several times. I know he must repeat himself 100 times a day, but he needs to treat each phone call as if it is the first and only person he will talk to that day.
Anonymous, Tempe, AZ


Steven made me feel more secure and gave me several options and I chose the one that best suited my needs. I was putting this off due to having no knowledge as to the first step needed. Now I feel much better about being insured after leaving my place of employment.
Juanita M, Mckinney, TX


I liked him very willing to help
Rosa S, Lake Elsinore, CA


have sent many to your plan
Anonymous, Goodyear, AZ


Very nice young man who answered my many questions!
Anonymous, Armour, SD


Steven was very helpful, and he said last year he would call my around my birthday, to see if I might be interested in changing my medicare supplement insurance, and he did call and with a better plan rate, he is saving me money.
Anonymous, Tracy, CA


Very personable,efficient,and patient representative Steve.
Anonymous, New Port Richey, FL


very professinsl
Anonymous, Fairview Heights, IL


Very professional representative, and knowledgeable
Anonymous, Winter Springs, FL


He was very helpful and knowledgeable about the drug plans and explained all the details.
Anonymous, Cloudcroft, NM


Explained question when asked. This is the kind of serviice need to help people to who doesn't know about a great deal about medicare.
Anonymous, Peoria, IL


Was very concerned about my needs and gave me many options
Anonymous, Syracuse, IN


Don't understand why the company is called what it is. Sounds like to makes money rather than being an arm of the government. that worries me.
Anonymous, Saint Paul, MN


Excellent Service
Anonymous, Tampa, FL


There was 2 plans and Steven Mot heiped me pick the best one for myself. Thats was a very big help. Thank you Mr. Mot
Anonymous, Marysville, WA


Steven was very helpful and informative. Sometimes he talked too fast but when questioned he gladly repeated information.
Anonymous, Eagle, ID


very helpful carefully explained all my options
Anonymous, Denver, CO


Easily understood Steven and was considerate of the amount of time the call took
Anonymous, Alpharetta, GA


Steven Mott called me right back when I had questions about different plans and coverage! He by far is a credit to your organization ! Thank you to Steven Mott !!!
Anonymous, Levittown, PA


Steven is going to save me over $1,000.00. He is going to call me back in two weeks if I haven't called, him first to make sure I went to the doctor and now know all the prescriptions I will need. I can sleep tonight knowing that I have time to do what I should have done in September and have a GREAT insurance representative who got me out of a medigap policy that was going to cost me $225.00 a month because I assumed that the state I taught in for 34 years would have my best interest at heart. Thanks Steve!!
Anonymous, Lake City, SC


Very helpful
Anonymous, Los Angeles, CA


VERY knowledgable
Anonymous, Syracuse, IN


Will be talking to your rep again when the new coverage for 2015 is available.
Anonymous, Punta Gorda, FL


It took to long,
Anonymous, Vian, OK


I made plans to contact my representative at the end of this month to get more information and prepare to enroll by July 2014.
Anonymous, Cape Coral, FL


I am very pleased to be with this insurance company. I feel confident and secure. Thank you, Steven Mott
Anonymous, Sparks, NV


Steven was very knowledgeable and I was very pleased with his assistance and information helping me get the best plan for my money. Thank you Steven.
Anonymous, Kerrville, TX


Very helpful and knowledgeable.
Anonymous, Dallas, TX


My only suggestion is that a representative could try to speak slowly for someone such as me, who is old and has trouble processing information quickly.
Anonymous, Kirkwood, CA


Steven Mott spoke so quickly, running and slurring all information, so that we needed to stop him, constantly, to ask for specific answers. He said he would "be getting to that" but we couldn't have understood the answers as he raced through everything. The only reason we continued to enroll was because I had done all the research on the plans we discussed in our original phone call of a few days earlier. He spoke so quickly on that call that we refused to go ahead and sign up at that time. Rather than wait for another agent, we called him back after my few days of research online and knew what to sign up for. He didn't even suggest generic alternatives when quoting one policy over another that would have cost us much more. We had to tell him that there is a generic and we had to give him the specific name of the generic so we could get back to the Part D policy that we actually wanted. He was not rude; neither was he polite nor easy to work with. We would never recommend him to anyone. If not for our independent research, we would not have signed up for our two plans with him or through that number. All of this is easily verifiable on the recording of both our calls.
Anonymous, Camas, WA


HE SPOKE 50 MILES AN HR, COULD NOT UNDERSTAND HALF OF WHAT HE WAS SAYING, WAY TOO FAST.
Anonymous, Cockeysville, MD


I had noted in previous that I was disappointed in the delay in agent following up on an application problem. I found that the delay was due to the carrier, not the agents of EHealth who were responsible. Problem has been satisfactorily resolved by my agent.
Anonymous, Odessa, TX


Steve was very impressive. He was very helpful and it was evident that he knew what he was talking about. He will be calling meback in November for my decision.
Anonymous, Palatine, IL


Stephen was very helpful and provided great advice
Anonymous, Chestertown, MD


Steve M. was very patient and understanding. However, your computer system and support was very disappointing and leaves much to be desired. If it was not for Steve's patients, I would have aborted the project.
Anonymous, Arroyo Grande, CA


Representative has not followed through on the issuing of the plans. Slow in returning phone calls.
Anonymous, Las Cruces, NM


The process a representative is required to take one through is I'm sure for him and the consumer tiring but know is necessary....after speaking with Steven on my first call... subsequent calls when given other representatives was not acceptable till I was able to get back with him. He is excellent and I felt respected even though I'm sure I was slow about catching some of the things.. Truthfully....don't tell him I really didn't understand everything he said...his mannerism just made me feel he could be trusted. Don't tell me if he turns out to be a scoundrel... I won't believe you.... lol Kidding aside...I wasn't all that uninformed... I caught enough of what he was saying to realize was what I had already read about... I think : /
Anonymous, Hickory, NC



Steven Mott

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