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Verna DeLapp

Verna DeLapp

8.6 out of 10

customer rating (313 votes) ?

127 customer reviews for Verna

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Provided helpful information
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Clear and concise answers
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Courteous and respectful

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127 customer reviews for Verna

o o o o o
Provided helpful information
o o o o o
o o o o o
Clear and concise answers
o o o o o
Courteous and respectful

Verna is one of the nicest and professional individuals one could obtain this type of information from; she is polite, honest and goes the "extra mile" to help. Wilma M, Jenks, OK Read more customer reviews Read more reviews

More about Verna

I have lived my whole life in Utah. Started in the insurance industry when I was 20 years old and been there ever since, so more than 30 years. I have four children, three step-children, and a dozen grandkids. Also have a loving husband and a Yorkie named Dogginz. I feel loved and often entertained by them all.

Three words that describe me:

Caring, natural, supportive

Favorite thing to do when not at work:

Play with my grandkids

Favorite place to visit and why:

My favorite place to visit is somewhere I have not been to before. I enjoy seeing and learning about new places with all the variety we have here on earth. On the other hand, I never get tired of going to our cabin for a weekend to get away from the hussle and bussle of town.

What I like most about helping people find the right Medicare plan options:

Knowing that I have helped them keep their medical costs as low as possible so they can get the care that they need. I enjoy receiving comments like- “Thanks, I am understanding how Medicare and other coverages work together now for the first time”.

Other Favorites:

Actress: Julia Roberts

Read more

Medicare articles by Verna

Does Medicare Cover Home Health Aides?

Are you enrolled in the Medicare program? In some cases, Medicare may help you pay for the services of home health aides. Typically this coverage is limited, part-time, and short-term. Whether you get your Medicare benefits directly through the federal... Read more

The Challenges of Living with Incontinence

According to the National Institutes of Health (NIH), the definition of incontinence is the accidental leakage of urine or losing bladder control. It's a common problem, especially as people age. Knowing that, however, doesn't make it any less challenging... Read more

Pathways to Effective Communication for Health-Care Providers and Caregivers

As a caregiver, effective communication between you and your loved one's health care team is essential. Doctors rely on you to give them important clues and information about their patient's status and home situation, and you rely on them for the... Read more

Health Tips for Caregivers

According to a 2015 caregiver survey by the AARP Public Policy Institute and the National Alliance for Caregiving (NAC), 22% of caregivers reported declining health as a result of caring for a loved one, and nearly half reported high levels of emotional... Read more

What are the Treatment Options for Amyotrophic Lateral Sclerosis (ALS)?

According to the National Institute of Neurological Disorders and Stroke (NINDS), amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig's disease, is a progressive motor neuron disease that causes nerve cells to break down and die over time. These... Read more

What Is Zostavax?

Zostavax is the brand name of a vaccine used to prevent herpes zoster, also called shingles, in adults ages 50 and older, according to the U.S. Food and Drug Administration (FDA). The National Institutes of Health (NIH) states that this single-dose vaccine... Read more

Osteoarthritis: Definition, Symptoms, and Risk Factors

Do you or a loved one suffer from osteoarthritis? Here’s an overview of the condition. What is osteoarthritis? According to the Arthritis Foundation, osteoarthritis is an inflammatory process that causes the cartilage covering the bones to wear down,... Read more

Does Medicare Cover the PSA Test?

As a Medicare beneficiary, you may be eligible to receive one PSA test, also known as the prostate-specific antigen blood test, which screens for prostate cancer. You can get this test at no cost to you once each year, as long as your doctor accepts Medicare... Read more

What Does Inpatient Versus Outpatient Mean for Medicare?

From your perspective as a patient, the terms "inpatient" versus "outpatient," or even "under observation," may not matter very much regarding your care. But if you're covered by Medicare, the terms matter a lot. Under Original Medicare (Part A and Part... Read more

Medicare Coverage of Electrocardiograms (EKGs)

According to the Centers for Disease Control and Prevention, or CDC, Americans suffer from coronary artery disease more than any other kind of heart disease. Tragically, the first time that many people realize they have this disease is after they suffer from... Read more

Does Medicare Cover Tetanus (TDAP) Shots?

If your doctor has recommended that you receive a tetanus, diphtheria, and pertussis (TDAP) shot and you are a Medicare beneficiary, your vaccination may be covered if you are enrolled in a Medicare plan with prescription drug benefits. The Part B program... Read more

How Can I Find Out if My Prescription Drugs Are Covered by My UnitedHealthcare Plan?

UnitedHealthcare (UHC) is a private insurance company contracted with Medicare to provide prescription drug coverage in certain UnitedHealthcare Medicare Advantage plans and UnitedHealthcare Medicare Part D Prescription Drug Plans. If you are enrolled in a... Read more

How to Appoint a Personal Representative for Your WellCare Medicare Plan

You have rights about the care and treatment you receive under the Medicare program. If you are enrolled in a WellCare Medicare Advantage plan or a stand-alone WellCare Medicare Part D Prescription Drug Plan, your rights include (but aren't limited... Read more

New to Coventry Medicare? Here’s What You Need to Know

If you've recently enrolled in a Coventry Medicare Advantage plan or Coventry Medicare Part D Prescription Drug Plan, you may have questions about what happens next and where to go to find information about your coverage. Here are some useful tips to help... Read more

What Medicare Supplement Plans Does Humana Offer?

Many Original Medicare beneficiaries enroll in Medicare Supplement policies, also called Medigap plans, to help cover certain medical expenses not covered by Original Medicare. Depending on the specific policy, these plans can offer more predictability in... Read more

How to Appoint a Personal Representative for Your Aetna Medicare Plan

Whether you have a Medicare Advantage plan or a Medicare Prescription Drug Plan from Aetna, or from any insurance company that contracts with Medicare, you have certain rights guaranteed to everyone who participates in the Medicare program. For example, you... Read more

Review Your Medicare Coverage Each Year (Infographic)

For many beneficiaries, after you first enroll in a private Medicare insurance plan such as a Medicare Advantage plan or a stand-alone Medicare Prescription Drug Plan, you may not think about it again. If you're happy with the benefits, you might ignore the... Read more

Does Medicare Cover Flomax?

Original Medicare, Part A and Part B, includes limited prescription drug coverage. Medicare Part A (hospital insurance) covers prescription drugs that are administered in an inpatient hospital setting, so it may cover Flomax (generic name Tamsulosin) if... Read more

Medigap Coverage of Pre-Existing Conditions

People often ask me when the best time is to enroll in a Medicare Supplement (Medigap) policy. My answer is always the same: If you want the most plans available to you and especially if you have health issues, you should join a plan when you're first... Read more

Does Medicare Cover Protonix?

If you are prescribed Protonix or its generic form Pantoprazole, this may be to treat acid reflux or other stomach or esophagus problems. According to the FDA, this medication is part of a class of drugs called proton pump inhibitors. Very few... Read more

Does Medicare Cover Gynecology?

Original Medicare Part B (medical insurance) covers a number of important gynecological services. You may want to take advantage of the preventative health options available to you as a woman with Medicare. Pelvic exams and Pap tests to check for cervical... Read more

Does Medicare Cover Walk-In Bathtubs?

Original Medicare, Part A and Part B, doesn’t consider a walk-in bathtub to be durable medical equipment.  Items primarily used for self-help, convenience, or personal comfort are not, by Medicare’s definition, medically necessary equipment. So a walk-in... Read more

Will Medicare Part D Plans Cover the Cost of Synthroid?

Synthroid or its generic form Levothyroxine, is usually prescribed for patients who have an underactive thyroid, according to the FDA. Medicare Part D offers prescription drug coverage through your choice of stand-alone Prescription Drug Plans or Medicare... Read more

I’m a U.S. Citizen Living Abroad and Need Medicare

If you live abroad and are eligible for Medicare coverage within the United States, you may wonder if your Medicare policy still covers your needs. It's important to know that Medicare generally does not cover medical expenses incurred while outside the... Read more

Does Medicare Cover Cozaar?

Cozaar (generic name Losartan) is a hypertension medication available by prescription. According to the FDA, this medication is part of a class of drugs known as angiotensin receptor blockers. If you're an Original Medicare beneficiary, keep in mind that... Read more

Medicare Coverage of Physical Therapy

One of the questions beneficiaries ask is whether Medicare covers physical therapy. You may have heard about the Medicare physical therapy "cap." Medicare Part B helps pay for medically necessary services, generally up to a certain limit or cap as described... Read more

Does Medicare Cover Aldactone?

Doctors may prescribe Aldactone to help treat people with hyperaldosteronism, reports the National Institutes of Health's Medline Plus website. This is the name for a condition where the body produces too much of a hormone called aldosterone. Aldactone may... Read more

Does Medicare Cover Depakote?

Has your doctor prescribed Depakote (or its generic equivalent, divalproex sodium) for you? It's possible that Medicare Part A could cover this prescription drug if administered in a hospital setting as part of your inpatient stay. For most prescription... Read more

Does Medicare Cover Chiropractic Exams?

Original Medicare offers limited coverage for chiropractic services, such as chiropractic exams. You may need to pay the full cost of any X-rays, lab tests, or other services ordered by a chiropractor. Medicare covers manipulation of the spine if medically... Read more

Medicare in California

If you’re shopping for Medicare in California, Medicare.com offers complimentary use of our plan comparison tool. With this tool, you can browse a list of Medicare plan options available in your county, compare prices, and review coverage in greater... Read more

Medicare in the District of Columbia

District of Columbia residents may have several choices when it comes to their Medicare coverage. You may opt to get your Medicare benefits through the federal arm of the program, called Original Medicare, Part A and Part B, or you may enroll in a Medicare... Read more

Medicare in Montana

If you’re a Medicare beneficiary in Montana, you may not realize you have multiple options when it comes to how you get your Medicare benefits. Some people choose to get their coverage through the federally run program, Original Medicare, Part A and Part B,... Read more

Medicare in South Carolina

Medicare beneficiaries in South Carolina may have choices when it comes to Medicare coverage. You may receive your benefits through Original Medicare, Part A and Part B, and add to that coverage with certain optional plans described below. Or you can get all... Read more

Guide to Medicare Preventive Services and Screenings

As a result of the Affordable Care Act, also known as health reform, the government now covers a variety of Medicare preventive services and screenings for individuals enrolled in Medicare Part B. Often, these benefits are covered at no cost to the... Read more

Medicare Supplement Insurance and Prescription Drug Coverage

There are currently two ways to get prescription drug coverage through Medicare. The first is through a stand-alone Medicare Part D Prescription Drug Plan. The second option is to choose a Medicare Advantage plan (Part C) that provides prescription drug... Read more

Customer reviews of Verna

Verna was very knowledgeable, friendly and professional. She could answer all my questions and gave me the information I needed to make my decision about what insurance plan was best for me.
Anonymous, Kaysville, UT

Both my husband and I felt that Verna D. did an excellent job explaining our options. She listened carefully to our concerns and responded accordingly. I have recommended eHealth and Verna D. to several friends already.
Anonymous, Green Cove Springs, FL

I understand signing up for Medicare for the first time is very time consuming. I was able to take that time and felt very comfortable. I was never felt rushed or pressured.
Anonymous, Dade City, FL

Considering my lack of knowledge about prescription drug plans, she was most helpful.
Female, 75, Kerrville, TX

Was cut off and never recontacted
Male, 74, Story, WY

Verna was great. Very helpful and professional.
Female, 60, Fort Dodge, IA

She was very patience while I read & asked questions about my Insurance options.
Male, 68, Frederica, DE

great service thank you!
Female, 58, Arlington, TX

Male, 76, Jim Thorpe, PA

I have already recommended eHealthmedicare to 2 people.
Male, 73, Northridge, CA

very pation with us , explain every thing we want to know
Female, 77, Dallas, TX

Verna was so easy to talk to and was very knowledgable about the plans. She had a way to explain the plans and you knew about them in easy to understand terms. I liked her way, much easier to comprehend.
Dolores P, Ward, AR

Verna was very helpful, polite and showed that she cared about me as an individual. I will be calling her back as soon as I get a chance to talk to my Primary Care Physician.
Donna A, Sun City, AZ

Educated me as to my options and the types of programs available to me.
Ronald G, Columbus, OH

Verna was very polite and helpful and answered all my questions. Highly recommended by me, an everday guy.
David F, Kingsport, TN

It was an enjoyable conversation.
William T, Cedar Falls, IA

The healthcare representative was very helpful.
Cheryl C, Mount Pleasant, PA

Great service.
Mark G, Summerville, SC

The Rep. took time to research extentively while on the phone. She was most helpful.
Violet W, Houston, TX

Drexel A, Dallesport, WA

I was glad I could reach her w/my questions w/this being such a busy time of open enrollment.
Female, 66, New Middletown, OH

Very good
Ray W, Columbus, GA

Verna was very polite and personable and easy to work with. I apprecieat her time and help.
Mary R, Glendale, AZ

Pleasant to talk to!
Janice G, Las Vegas, NV

zeroed in on needs very quickly
Male, 67, Harlingen, TX

professional and freindly
Male, 76, Jim Thorpe, PA

Verna was very helpful.
Female, 65, Cincinnati, OH

It was an enjoyable conversation.

Verna was so easy to talk to and was very knowledgable about the plans. She had a way to explain the plans and you knew about them in easy to understand terms. I liked her way, much easier to comprehend.

Very Helpful
Anonymous, Lakeland, FL

She was very nice and knowledgeable.
William C, Nevada, OH

It was helpful in the beginning. However, she kept giving me numbers and amounts of co-pays and out-of-pocket expenses and after a while I just had to get off the phone.
Kathleen H, Brighton, CO

The representative was very pleasant, knowledgeable and professional. I would have given her a 15 in the ratings.
Robert G, Philadelphia, PA

very helpful and knowlegable
Natividad J, Seattle, WA

Verna was very patience with my questions and she explained all my concerns very well
Helena M, Miami, FL

we liked the representative very much
Margaret S, Queen Creek, AZ

Dell W, Nashville, TN

very helpful very considerate of my needs
Jack L, Lilbourn, MO

This representative was patient in explaining to me the confusing aspects of the Medicare program. She seemed interested in giving me the best possible and available information so I can chose the best plan for my health care, and most suitable for my financial circumstances.
Ana P, Arcadia, CA

Verna was very helpful and knowledgeable about certain types of questions I had
Anonymous, Marietta, GA

Appreciated her assistance
Martha G, Stanley, VA

My husband and I were very impressed with how knowledgable and helpful Verna was.
Sarah H, San Angelo, TX

So patient, knowledgable and thorough guiding us through the plan selection and application.
Sarah H, San Angelo, TX

very pleasant and knowledgeable. Took her time, listened and explained the different plans available to me.
Robert G, Philadelphia, PA

The representative made me feel very comfortable applying online
Anonymous, Knoxville, TN

Excellent: thorough and caring
Anonymous, New Providence, NJ

She was very nice, informative, pleasant, and she know her job, I was very please.
Raysa P, North Bay Village, FL

I would definatly recommend that they contact Verna for their decision making. She was sooo respectful, helpful, knowledgeable and genuinely courteous, and friendly. She is the reason I went with my programs. yes !
Anonymous, Silverdale, WA

Verna let me vent about an increase in my up coming premium. She was very understanding and explained to me about other options.
Anonymous, Cape Fair, MO

Good and Prompt Reply of my Phone Call. Very Precise clear cut communication, explanation and advices for My Medical Benefits. My Sincere Thanks to Verna D
Anonymous, Virginia Beach, VA

Very helpful, friendly and answered all my questions, she was great.
Anonymous, Olathe, KS

The representative was patient and courteous and very helpful
Anonymous, Ballwin, MO

Verna is very knowledgeable. friendly, helpfully and professional.
Anonymous, Winter Haven, FL

She was so very helpful and in fact I had my mother who had to get a plan for the same reason call her as soon as I was done.
Anonymous, Oak Harbor, WA

My experience with Verna Delapp was very good.
Anonymous, Lady Lake, FL

Verna is so wonderful that I wish she was my friend!
Anonymous, Huntingburg, IN

I am hard of hearing,,,she was patient with me. Pleasant,, An had a easy to listen to voice...!!!
Anonymous, Fernandina Beach, FL

The representative was able to answer every questions I asked. She was respectful and offered additional information about the plan - for example - silver sneakers, dental, and vision.
Anonymous, Nashville, TN

took the time to go every detail for both my wife and myself
Anonymous, Fishers, IN

Hope to continue and keep up the Good and Great Service in all the manners with all. Thanks!!!
Anonymous, Virginia Beach, VA

Vrena was incredible with the depth of knowledge, her patience and cooperation. Great experience.
Anonymous, Hayes, VA

Verna went out or her way to help me and I do appreciate it. Not to many will take the time to spend to help like she did. She is an asset to the Company.
Anonymous, Bonifay, FL

Verna was awesome.
Anonymous, Hayes, VA

Verna was very helpful, pleasant, and knowledgeable.
Anonymous, Jacksonville, FL

keep up the good work
Anonymous, Jersey City, NJ

Very polite.
Anonymous, Hernando, MS

Verna D. Was excellent didn't tell me any missed truth didn't embellish anything she was a fantastic salesperson !!!
Anonymous, New Orleans, LA

Verna was amazing. I will be getting back to her sometime next week.
Anonymous, White Plains, NY

Excellent service
Anonymous, Leander, TX

Could have been any better. Very patient and helpful.
Anonymous, Peculiar, MO

Verna was very knowledgeable and helpful.
Anonymous, Albuquerque, NM

I was very happy with the service I received from Verna.
Anonymous, Saltville, VA

the representative spoke good English I understood all questions that I ask what answerall information that was given to me I understood and I will call back
Anonymous, Miami Gardens, FL

She did an excellent job. She explained everything in a way I could understand. I have been confused talking to reps for other companies. Thank you.
Anonymous, Whitesboro, TX

Verna DeLapp spent a lot of time talking to me and a lot of patience as I wanted to make sure I was getting the best coverage for my money. I appreciate her as I was previously a clms examiner for an insurance company and know what it is like from her side and this is a new experience for me.
Anonymous, Millerstown, PA

Verna was very knowledgeable and patient and helpful.
Anonymous, Carlsbad, NM

Verna D. was very helpful & answered our questions & walked us through the application process.
Anonymous, Stevenson Ranch, CA

Anonymous, Chandler, AZ

She was so helpful with everything I was going through Medicare is not very helpful, but she was. I cannot thank her enough for all her help.
Anonymous, Chicago, IL

I was very impressed with my sales representative
Anonymous, Waianae, HI

Excellent service and I have referred friends already who will soon retire.
Anonymous, Saltville, VA

All of the questions that I asked the Representative were answered to the best of my knowledge.
Anonymous, Fort Worth, TX

She was very helpful to me, took the time to answer all of my questions.
Anonymous, Woodstock, VA

Very Professionsal
Anonymous, Huntingburg, IN

She explain everything in a way that I understood the plan that I was interested in, also she was very friendly and very patient with me.
Anonymous, Fall River, MA

Thank you Verna for your help.
Anonymous, Mount Horeb, WI

Mrs. Verna was wonderful. Thanks.
Anonymous, Port Saint Lucie, FL

I was close to having an emotional meltdown over how to move to a neighbor state, Verna calmed me and was extremely helpful
Anonymous, Bowling Green, KY

She was able to help my husband also.
Anonymous, Belfry, MT

Some older people require more time to make a decision and need to asked questions more than once to get an understanding. I was told she had to go so she could help others that may call in. I am aware this is true but I need to make a decision and felt pressure to let her get off the line.
Anonymous, Blakely, GA

very helpful in deciding on a drug plan with Medicare
Anonymous, Federal Way, WA

A first class agent.
Anonymous, Lebanon, IN

nice lady thanks
Anonymous, Holbrook, NY

Verna is a gem!
Anonymous, Tucson, AZ

Verna was very helpful and pleasant but unfortunately the plans she quoted were unaffordable for me.
Anonymous, Exeter, NH

Verna was very patient, gave me time to ask questions.and was informative. I really appreciate the time she gave me and the information.
Anonymous, Lenoir City, TN

Great follow-up, promptly returned call, very helpful and knowledgeable.
Anonymous, Orange Park, FL

Made what would normally would be a dreaded event very pleasurable. Thanks
Anonymous, West Olive, MI

Verna was both professional, and very knowledgeable, I would highly reccomend her.
Anonymous, Duluth, GA

She was very patient and helpful
Anonymous, Roy, UT

Terrible experience . Very impersonal.
Anonymous, Hobe Sound, FL

Could not be more pleased with the help I received.
Anonymous, Corry, PA

Verna was very patient and helpful, and could not have been more courteous. I felt extremely comfortable talking to her. She is a very pleasant individual, and my husband looks forward to talking to her in a couple months to set up his policy.
Anonymous, Wilton, IA

She was helpful, pleasant and appeared very knowledgable about medicare supplemental plans.
Anonymous, Allendale, SC

Verna spent a great deal of time explaining everything in detail, answered my questions. Excellent customer service.
Anonymous, Charleston, SC

she had a good disposition and listened to my needs and my anxiety for trying to understand all the options..
Anonymous, New York, NY

Anonymous, Acworth, GA

Great personality
Anonymous, Naples, FL

Verna was the most helpful person I have spoken to in the last few weeks. She was very pleasant, courteous, patient and helpful.
Anonymous, Leicester, NY

Verna was very helpful and nice.
Anonymous, Holden, MO

Rate Verna's assistance as excellent
Anonymous, Orange, CA

Verna was extremely helpful. I will call again.
Anonymous, Round Rock, TX

Verna was very helpful. I will give her name to anyone I know who is planning to change to another advantage plan.
Anonymous, Hammond, LA

Verna was very knowledgable and was so professional. It was a joy to work with her. She had answers to all the questions I have regarding the 2 different plans I was interested in.
Naomi H, Hopedale, IL

Verna was very knowledgable and helpful , I was not ready tonight to enroll but I will be getting back with Verna.
Aaron E, Douglasville, GA

very pleasant and knowledgable
Anonymous, Duluth, GA

Very nice and easy to talk and work with
Anonymous, Calvert City, KY

Excellent communication and skilled expertise to help my decisions
Anonymous, Tavares, FL

Very helpful representative, a pleasure to talk to, I felt she understood my needs with out being patronizing.
Anonymous, New Port Richey, FL

Verna is an exceptional agent/representative. We have every confidence in her and hope to continue to work with her should need arise.
Anonymous, Hurst, TX

Verna was very patient with our questions and provided the information we requested. Professional and friendly which made it easier to make our decision and enroll.
Anonymous, Powder Springs, GA

the rep. was very helpful and I decided to go with an in person rep.
Anonymous, Wartburg, TN

she was very polite and was easy to talk to I enjoyed my time spent on the phone with her.
Anonymous, Marietta, GA

I was returning a call and reached Verna by chance and was very satisfied with her knowledge of the Medicare process.
Anonymous, Sylvania, GA

Very knowledgable and friendly. Answered a lot of questions for me.
Anonymous, Union, SC

I had Vera - she was great. Very friendly and helpful. Here ext was 7963
Anonymous, Clearwater, FL

Verna DeLapp

Get Medicare Help from Verna DeLapp

Have Verna help you choose the right plan for you, or set up an appointment to speak with her about your Medicare questions.